Terms & Conditions

Dog Sports Derby is a trading name for Heath Green LTD

  1. These Terms and Conditions apply to all competitors/handlers and spectators and must be adhered to at all times. Entry/booking or attendance to any competition, event, or spectating, including the hire of the venue shall be deemed an acceptance of these Terms and Conditions.
  2. Dog Sports Derby reserve the right to refuse entry/hire without stating the reason, and to cancel the events/hire and all rights of admission.
  3. Any person causing any damage, disruption or unwanted behaviour will be asked to leave the premises and will not be permitted to participate.
  4. Dog Sports Derby do not accept any responsibility or liability for any injury, accident, damage or illness to any person, property or animal, or for any loss, arising out of, or occurring at any event/hire. It shall be a condition of entry/hire of the Centre that each entrant shall indemnify the organisers against any legal action whatsoever arising from any accident.
  5. All competitors and attendees must take all reasonable precautions to avoid and prevent accidents occurring and must obey the instructions of the officials, event organisers, and employees at Dog Sports Derby.
  6. Parents or guardians are deemed responsible for their children and they must be supervised at all times.
  7. Dogs must be on leads at all times, when not training in the ring or when in a designated dog walking/exercise area. Which will be agreed by event organisers, or employees of Dog Sports Derby.
  8. Any individual seen to be causing distress or suffering to any animal will be asked to leave the Centre and will be reported to the appropriate authorities.
  9. No dog under the age of 18 months shall enter a competition at the venue.
  10. Any persons responsible for a bitch in season must ensure that they are considerate to other handlers and dogs. Any bitch in season must wear appropriate pants.  
  11. All dogs training or competing or training at the venue, must be considered fit and healthy.
  12. Dogs must not be left unattended unless secure in a crate or vehicle.
  13. Handlers must foul their dogs in the designated areas. They must pick the foul up immediately after it is dropped, and ensure it is placed in the designated bins.
  14. During hot days, handlers must ensure their dogs are always in well ventilated area, and must have access to drinking water.
  15. Dog Sports Derby reserves the right to alter any schedule at any time without prior notice. Closing dates for all events and hire may be altered if they are considered full. Clean shoes to be worn indoors only.
  16. Dog Sports Derby is able to change the trainers on training days and/or judges for competitions without notice subject to unforeseen circumstances.
  17. After using the facility, indoor lighting and music must be turned off.
  18. Dogs are not allowed to free roam on the AstroTurf area.
  19. No drink or food to be taken onto the AstroTurf area.
  20. All entry and hire fees include VAT@20%. 
  21. Venue hire will require the following payment terms

i)Full & Half Day Hire requires 20% non-refundable deposit

ii)Remaining balance 2 months prior to date booked.

iii)Cancelation for full & half day hire requires a minimum of 2 months advance notice to transfer the deposit to another available date. If another date is not feasible, the deposit will be refunded at the discretion of Dog Sports Derby.

iiii)Cancelations within 1-2 months of the date booked will not be subject to a refund/transfer of deposit.

iiiii)Cancelations within 1 month of the date booked will be charged at full price.

  1. Hourly Hire requires payment in full at point of booking. Bookings are non-refundable, however dates are transferable to other free dates with one months’ notice.
  2. Show entries or event entries require payment in full at point of booking.
  1. Smoking is strictly forbidden indoors, and smoking outside can only take place with consideration to others.
  2. All vehicles should be parked sensibly and enough room must be left for emergency access.
  3. . It is the handlers responsibility to ensure that dogs are the correct height and grading for their group/class.
  4. .FORCE MAJEURE. We cannot accept responsibility or pay compensation for circumstances which amount to ‘force majeure’, which subsequently affect the provision of our services to you. Dog Sports Derby is not liable for refunds or expenses you incur in the event they are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (‘Force Majeure’).

22. Event bookings

i) The deposit or payment in full is due at the time of booking.
ii) The final payment is due 6 weeks prior to the event date. After booking you cannot cancel your place for an automatic refund. You can however resell your place. You can list your place for resale from your personal account on our website. Once your place is sold, your account wallet will be credited with either the deposit or payment in full, which ever you have paid. If your place does not sell, you will not get a refund.
Once it gets to 6 weeks prior and you have not paid your place in full, you can either forfeit your deposit, or pay in full. If you pay in full, you can then continue to resell your place, or attend the event if you do not sell closer to the time.

23. Membership Terms and Conditions

23.1. All memberships are subject to a minimum contractual commitment of 12 months from the date of commencement, unless otherwise expressly stated in writing at the time of joining. By purchasing a membership, the member agrees to this minimum 12-month commitment and the applicable monthly membership fee.

23.2. Membership fees are payable monthly in advance using the payment method selected at registration. Members are responsible for ensuring that their payment details remain valid and that sufficient funds are available.

23.3. Memberships cannot ordinarily be cancelled during the initial 12-month contractual period or any subsequent 12-month renewal period. Non-attendance, insufficient use of the facilities, changes in personal availability, changes in training preferences, or a member's inability to attend particular events or sessions do not, in themselves, entitle the member to terminate the agreement early.

23.4. The membership fee remains payable throughout each 12-month contractual period regardless of how frequently the member uses the facilities or membership benefits, provided Dog Sports Derby continues to make the contracted membership services reasonably available.

23.5. Members wishing to terminate their membership at the end of their current 12-month contractual period must provide at least 30 days' written notice by email before the renewal date.

23.6. All memberships will automatically renew for a further 12-month contractual period unless the member has provided the required notice of cancellation. Each subsequent renewal will be for a further 12 months, subject to the same cancellation and payment obligations. Members will receive clear advance notice of their upcoming renewal and the deadline for opting out.

23.7. Once a membership has renewed, the member is committed to the renewed 12-month contractual period, subject to applicable statutory cancellation rights, material breach by Dog Sports Derby or exceptional circumstances considered under these Terms and Conditions.

23.8. Cancelling a Direct Debit, standing order or other payment instruction does not terminate the membership agreement. Any outstanding membership fees remain payable in accordance with the membership contract. Dog Sports Derby reserves the right to suspend membership access while payments remain overdue, following reasonable notice.

23.9. Membership fees do not automatically include entry to competitions, training days, workshops or other separately chargeable events unless specifically stated within the relevant membership package. Such activities remain subject to availability, booking requirements and the applicable event fees.

23.10. Membership benefits, including venue hire entitlements, booking windows, discounts and other privileges, are determined by the membership package purchased and the terms published at the time of joining.

23.11. All venue hire and event bookings remain subject to availability. Membership does not guarantee that particular dates, times, training sessions, instructors or events will be available. Members are responsible for making bookings within their applicable booking window.

23.12. Dog Sports Derby reserves the right to make reasonable operational changes to opening hours, event schedules, instructors, facilities and booking arrangements. Where a proposed change materially reduces the core benefits of a membership, members will be notified and their applicable consumer rights will be respected.

23.13. Memberships are personal to the individual registered and cannot be transferred, shared or assigned without prior written agreement from Dog Sports Derby.

23.14. Memberships and their associated benefits may not be used for commercial activities, third-party hire or unauthorised training services without prior agreement.

23.15. Members must comply with all Dog Sports Derby Terms and Conditions, venue rules, safety requirements and reasonable instructions from staff and event organisers. Dog Sports Derby reserves the right to suspend or terminate membership for serious misconduct, non-payment or material breaches of these Terms and Conditions, subject to a fair and proportionate process.

23.16. Membership fees and package benefits will remain as agreed for the initial 12-month contractual period, unless a change is expressly permitted by the membership agreement or agreed with the member. Dog Sports Derby may amend fees for subsequent renewal periods by giving reasonable advance written notice, with at least 30 days' notice before the member's deadline for opting out.

23.17. Requests for early termination due to exceptional circumstances, including serious illness, disability or other circumstances significantly affecting a member's ability to use the facilities, will be considered reasonably and on an individual basis. Dog Sports Derby may request appropriate supporting information where reasonably necessary.

23.18. Where a membership has been purchased online or otherwise at a distance, any applicable statutory cancellation rights will be honoured. Where the member expressly requests that membership services begin during a statutory cancellation period, Dog Sports Derby may make any lawful proportionate charge for services already supplied.

23.19. Nothing in these Terms and Conditions excludes or restricts any statutory consumer rights, including rights arising where Dog Sports Derby fails to provide its contracted services with reasonable care and skill or commits a material breach of the membership agreement.

23.20. By completing the membership registration and payment process, the member confirms acceptance of these Terms and Conditions, including the initial 12-month minimum contractual commitment and automatic renewal arrangements.